FAQs

Click below for answers to our most common questions. For other questions, please click on the Contact Us tab.

Do you have a Foaming dispenser?

Yes! our EZ HAND HYGIENE dispensing system is a 1000mL bag-in-a-cabinet system. It fits both EZ Foam soaps and EZ Liquid soaps. EZ Foam Counter Mount is our 1000mL counter mounted system with the unique refill. It refills from ABOVE the counter. Foaming soaps are also available in our disposable Clean Shape line, and the Foaming Alcohol Hand Sanitizer is available in a 1.7 ounce hand-held pump bottle.

Do you offer Dye and Fragrance Free products?

Yes. We have gallons, boxless bag and foaming products that are dye & fragrance free.

What is the difference between antimicrobial, antibacterial, and antiseptic?

In the hand soap industry, all these terms are used interchangeably.

What is an OTC drug product?

An OTC drug product, such as an antimicrobial soap, has an active ingredient. An active ingredient is an ingredient that is intended to diagnose, cure, mitigate, treat, or prevent a disease to effect the structure of a body, either human or animal.

OTC stands for Over The Counter. Over The Counter drug products, such as antimicrobial soaps, are produced in compliance with a monograph.

Can I purchase directly from Kutol?

Kutol uses a network of Janitorial and Paper distributors across the country. If you order less than truckload quantities, you must order from these distributors. To find a distributor in your area, please use the sales representative map on this website.

Can we private label your products?

Yes. All Kutol products can be private labeled. See our web page on private labeling or call us for details (1-800-543-4641).

Alkali

A chemical substance (such as hydroxide) that reacts with and neutralizes an acid.

Borax

A white, crystalline, mildly alkaline water soluble salt.

How many hand washes do you get out of your dispensers?

Most of our dispensers output between .8 mL and 1.5 mL per push. If you only push once with a .8 mL output and you use our 1000 mL refill, then the answer would be 1,250 hand washes. Most people will push the dispenser several times. Therefore, it is difficult to say how many hand washes you get per refill or container.

Will your product fit competitor’s dispensers?

Many of our products have universal attachments that will fit competitive dispensers. Call our Customer Service department for more detailed information (1-800-543-4641)

Will competitor’s products fit your dispensers?

Kutol manufactures several proprietary soap dispensing systems. Only products manufactured by Kutol will refill these dispensers.

Does Kutol offer an E2 rated hand soap?

Yes, we offer E2 soaps in bag-in-box, rigid cartridge, DuraView, EZ Foam, flat top or pour top gallons, as well as a 55 gallon drum.

What does Green Seal™certification mean?

It means that the product has undergone a rigorous environmental review to ensure that the product performs as good or better than a conventional product and is biodegradable, non-toxic, meets the volatile organic compounds (VOCs) limit of 1% or less by weight and that no carcinogenic ingredients have been intentionally added.

What is a monograph?

A monograph is a government publication that delineates the OTC product type, required name, allowable active ingredients, allowable claims, testing, and other required labeling and manufacturing data.

What does medicated mean?

The term medicated indicates that an active ingredient is present.

What is efficacy?

Efficacy refers to how well a product works, usually associated with antimicrobial killing power.

What is log kill?

Log kill is a microbiologist’s way of expressing killing power. One log is 90% kill, two logs are 99% kill, three logs are 99.9% kill and so on (Each log represents an additional 9).

What does cGMP stand for?

cGMP stands for current Good Manufacturing Practices. A manufacturing facility that adheres to the Food and Drug Administration’s guidelines set forth in the Code of Federal Regulations Part 21 that is registered with the Food and Drug Administration is said to be a cGMP facility.

Some product warnings read “Keep out of reach of children”. Are these products safe?

Antimicrobial products and other OTC drug products are required by law to carry that warning. Children should be supervised when using any chemical product.

Why don’t you make a “kills HIV (AIDS) claim”?

There is yet no test set forth by the Centers for Disease Control to test this claim. To test HIV kill on skin, someone would have to put the virus on human skin, and that would be too dangerous. It is illegal for us to make this claim about hand soaps.

How much do I need to order to have prepaid freight?

Orders are prepaid when 1,500 or more pounds are ordered.

What are Kutol’s receiving hours?

7am – 3:30pm Monday through Friday.

Emollient

An ingredient for soothing the skin or for making the skin soft.

Humectant

An ingredient for keeping moisture in the skin

Saponification

The process of converting a fat into a soap by treating it with an alkali.

Soap

The product formed by the saponification or neutralization of fats.

Waterless Hand Cleaner

A paste, gel or lotion that does not require rinsing.